Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Take your retail career to the next level with our Retail Sales Associate Training Programme. It's designed to give you the skills you need to succeed. You'll learn how to talk to customers properly, from greeting them well to keeping them coming back. We'll also teach you about what's new in retail and how technology is changing things. You'll learn how to deal with customer worries, give good advice on what to buy, and close sales like a pro. You'll also get better at using what customers say to improve your service. All this is in short, easy-to-follow lessons that fit into your busy life.
Live mentoring sessions weekly
Rely on our team of specialists to assist you weekly
Imagine learning while clarifying doubts with those already in the field? At Apoia, this is possible
Gain access to open sessions with various market professionals
Expand your network
Exchange experiences with specialists from different areas and solve your professional challenges.
Learning outcomes
Enhance the development of the practical skills below
Master customer relationships: Build strong, long-lasting relationships by interacting well with people.
Overcome objections: Handle worries about price and style with confidence and smarts.
Tailor recommendations: Give customers advice that fits their needs and wants perfectly.
Close sales effectively: Use a sense of urgency and customer happiness to get the deal done.
Leverage feedback: Use customer comments to make your service even better.