Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What I will learn?
Improve your retail sales skills with our Frictionless Sales Course, designed to simplify your sales process and boost customer satisfaction. Explore customer journey mapping, personalization techniques, and feedback implementation to improve customer experiences. Learn to make data-driven decisions, integrate modern sales tools, and automate CRM systems. Learn to identify sales bottlenecks, measure success with key performance indicators (KPIs), and implement effective change management strategies. Join now to transform your sales approach and achieve better results.
Live mentoring rooms weekly
Count on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master customer journey mapping for smoother sales experiences.
Utilize data-driven decisions to improve sales strategies.
Implement CRM systems for efficient sales process automation.
Identify and reduce sales process bottlenecks effectively.
Apply personalization techniques to increase customer satisfaction.