Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Take your retail career to the next level with our Retail Sales Assistant Course, designed to give professionals the essential skills they need to succeed. Master customer interaction techniques, from making a great first impression to building long-lasting relationships. Keep up-to-date with the latest retail trends and how technology is changing things. Learn how to handle objections, give tailored product advice, and close sales effectively. Improve your ability to use customer feedback and make sure they're happy, all through short, high-quality lessons designed for busy people.
Live mentoring rooms weekly
Rely on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia, this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master customer rapport: Build long-lasting relationships by interacting well with customers.
Overcome objections: Deal with concerns about price and style confidently.
Tailor recommendations: Suggest products that specifically suit what the customer wants.
Close sales effectively: Use a sense of urgency and focus on customer satisfaction to finalise the sale.
Leverage feedback: Improve service by using what customers tell you.