Learn di correct way to handle customers wey dey bring wahala wit our 'How to Manage Customers Wey Dey Give Katakata (Trouble) Course.' Dis course na especially for people wey dey work for call center dem. E go teach you proper, proper lessons on how to talk good, how to make customers trust you, and how to listen well-well. You go learn how to find out wetin be di problem, how to find solution, and how to cool head so dat you go dey professional. Improve your skill for knowing how customer dey feel and how to settle fight, so dat you go dey give customer correct service wey go make dem happy and make your work better.
Count on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Strengthen the development of the practical skills listed below
Learn how to talk correct: Make your talking clear and improve your word power so dat una fit understand each other better.
Make customer trust you: Show dem say you be person of your word and always give dem di same good service.
Learn how to listen proper: No let anything block your ear and listen to wetin di customer dey complain about.
Solve problem quick-quick: Find out di problem and find solution sharp-sharp.
Cool head well-well: Know wetin dey vex you and make sure you dey rest well so dat work no go kill you.